

Expanding into new markets should feel like a confident leap and not a cautious crawl.
Too often though, brands move quickly but not clearly.
They arrive armed with what worked last time: a solid product, a familiar playbook, and a few recycled truths about their audience. But what really shapes a successful launch isn’t what you carry with you, it’s how well you understand where you’re going.
That kind of understanding comes from research that’s been designed to do more than validate. It should help you see the market on its own terms, before the first campaign lands.
The real risk in market entry is false certainty
Every market has its own logic.
What builds trust, what earns attention, what motivates decisions... all of it is shaped by local behaviours, norms, and context.
Sometimes the signals are subtle: a shift in tone, a behavioural cue, a way of interpreting value. Other times, the gap is big and structural. Either way, the brands that succeed are the ones that know how to read the room before they speak.
That’s what strong research gives you: not just answers, but a way to tune into what matters.
Five ways to build smarter research into your market entry strategy
Five ways to build smarter research into your market entry strategy
Let’s look at what often gets missed - and what effective, well-designed research can make visible.
1. Map assumptions before they set direction
Before you hit the field, take time to surface what the business already believes.
You’ll often find it’s more than you expected...
“We’ll win on price.”
“Buyers will behave like they do in our current markets.”
“Our messaging will carry over.”
Strong research is designed to challenge, confirm, or evolve those beliefs - not just fill in the blanks around them. Making assumptions visible upfront lets you build a learning plan that focuses on what’s most uncertain, not just what’s easiest to ask.
2. Build your method around context, not convenience
What feels natural to you may feel disruptive elsewhere. We’ve seen it firsthand ourselves in the field: research methods that work well in one culture can feel awkward in another.
The structure of the conversation, the environment it happens in, the way questions are framed - all these elements affect the quality (and accuracy) of what you hear back.
Designing with cultural and behavioural context in mind means you’ll collect sharper, more reliable insight. If you skip that crucial step, it doesn’t matter how many people you talk to, the signal will still be off.
3. Use collaborators who live the market, not just speak the language
Translating your approach is one thing. Understanding what needs to change (and why) is something else entirely.
That’s where local collaborators make the difference. They’ll flag what doesn’t feel right. They’ll suggest smarter alternatives. They’ll know what you’re not seeing.
And they’ll help shape research that gets you closer to the truth, and not just the version of it you’d recognise.
4. Zoom out from personas to see what’s shaping them
A good research plan includes people. A great one includes their world.
Yes, you need to understand who your audience is. But just as important is the environment they’re operating in:
- What’s influencing their choices?
- Who else is competing for their time, attention, and trust?
- What norms, pressures, or expectations shape behaviour?
Without that layer, you risk designing for a buyer in a vacuum - not the real market conditions they’re navigating.
5. Plan how insight will actually be used in your business, not just how it’s collected
What happens after the research is just as important as how it’s done.
Think ahead about:
Who needs to act on what you learn?
How will you make the findings stick?
What will help internal teams understand and use the insight?
Research is only useful if it creates traction. The earlier you plan for that, the more value you’ll get from what’s uncovered.
Questions to shape your thinking
If you're preparing for market entry and want research that supports the right moves, start with these questions as a foundation:
- Which assumptions are steering us right now?
- What could we be overlooking in how this market functions?
- Where might our messaging land differently - and why?
- How is trust earned here, and are we equipped to build it?
- Are we coming across as curious collaborators, or outsiders trying to impose?
Final thought
Moving into a new market means more than translating your value - it means understanding how that value is received, perceived, and acted on.
Gathering insight that’s tuned to the realities of the market you’re entering won't slow you down. Instead, it will help you get there with more clarity, fewer missteps, and stronger early traction.
Smart research clears the fog and gives you footing in unfamiliar terrain. It makes all the difference between just launching - and truly landing.